1. VALID RANGE
The following general terms and conditions apply to all business relations between our company and the customer.
2. CONSUMER SHOPS
Consumer business in the sense of these general terms and conditions is a legal transaction with a customer for whom the business does not belong to the operation of his company (§ 1 KSchG).
3. DEVIATING TERMS
If the underlying transaction is not a consumer transaction, conditions (contract components) deviating from the written contract content must be present in written form, or at least in the form of written order confirmations, in order to be legally effective.
4. EMPLOYEE COMMITMENTS
If our company is also able to bind promises made by employees of our company in accordance with the Consumer Protection Act, we will draw your attention to the fact that it is forbidden for employees of our company to make promises that deviate from these conditions in the interest of a complaint-free business transaction (this text should also be included in the offer).
5. COST ESTIMATES
If the underlying transaction is not a consumer transaction and nothing else has been agreed in writing, a cost estimate is always in writing, non-binding and subject to payment. This fee will be deducted from the order amount when the order is placed. Simple verbal cost estimates are non-binding and free of charge.